PRESETS

Are presets purchased from Creative Kits compatible on computer and/or mobile?

Presets are compatible with both PC and mobile devices.

On mobile devices, simply install the Lightroom CC application (the free version is all you need).

On computer (paid version of Lightroom CC or Lightroom Classic) simply download the files and import them into your Lightroom as "presets".

Can they be used over and over again?

Once purchased, Lightroom filters can be used over and over again. If you change your phone, you'll need to reinstall the presets, via the e-mail you received after your purchase or via the download link available in your customer account.

If you have the Premium option, simply reinstall Lightroom and log in to the same account to retrieve your Lightroom photo filters.

How do I choose a preset?

Each collection includes different filters to suit as many photos as possible (selfie, indoor, exposed, dark...).

If you're not sure, I'd refer you to our article on how to choose your collection.

Or send us a message at hello@ creative-kits.com and we'll help you choose.

What version of Lightroom do I need?

Lightroom presets from Creative Kits are compatible with Adobe Lightroom 4 and higher, as well as Adobe Lightroom Classic CC.

The files contain both DNG and XMP versions.

I've lost my presets. Where can I download them again?

You can retrieve your files or the download link directly via the purchase confirmation email or via your customer account on our site, which you created at the time of your purchase.

If you have the purchase number as well as the email you used to make the purchase, contact us, and we'll be happy to send you a new link.

One last very important solution that offers double security: make regular backups of the contents of your phone.

Save the contents of your phone on cloud services such as Dropbox, Google Drive, Microsoft OneDrive, ICloud, MEGA, ....

Do the Creative Kits presets guarantee the same result as seen on the site?

Unfortunately not. There are various reasons for this: photo tone and quality, shadows/lighting, exposure, etc. But Creative Kits presets have been designed and tested on many photos before being released for sale. The beauty of presets is that they are not definitive. You can always adapt them to suit what you're looking for, depending on the photo you want to modify.

TEMPLATES FOR SOCIAL NETWORKS

Are presets purchased from Creative Kits compatible on computer and/or mobile?

Yes, the presets are compatible on computer and mobile. On mobile devices, simply install the Lightroom CC application (the free version is all you need).

On computer (paid version of Lightroom CC or Lightroom Classic) simply download the files and import them into your Lightroom as "presets".

Can they be used over and over again?

Once purchased, the files can be used over and over again, and modified as you wish.

I've lost my templates. Where can I download them again?

All Creative Kits social networking templates are created with the CANVA application. They will then be automatically saved in your CANVA account, once you have received the template link sent by Creative Kits.

Do the Creative Kits templates guarantee the same result as seen on the site?

At 99%, yes.

But you can never be sure of a technical problem.

Although the templates are designed to work with various social media platforms, it's up to you to make sure that your use of the templates complies with the terms of service of the platform you're using.

Furthermore, Creative Kits cannot guarantee that the templates will work with every device, configuration, and it is your responsibility to test the templates after purchase.

Creative Kits makes no warranty, express or implied, as to the completeness, accuracy, reliability, suitability or availability of the information contained in the templates.

You assume full responsibility for any problems that may arise from the use of the templates, including, but not limited to, compatibility problems, technical problems or legal implications.

Creative Kits is not responsible for any loss or damage of any kind resulting from the use of the templates and presets.

BUNDLES

Are digital products purchased from Creative Kits compatible on computer and/or mobile?

Yes, the presets are compatible on computer and mobile.

On mobile devices, simply install the Lightroom CC application (the free version is all you need). On computer (paid version of Lightroom CC or Lightroom Classic), simply download the files and import them into your Lightroom as "presets".

Canva templates come in 2 formats:

- Customisable: In this case, it's a Canva link sent to you by email.

- Non-customisable (png format): you'll receive a link to download a zip file.

The various links are sent by email once the purchase and payment process have been completed.

Can they be used over and over again?

Once purchased, Lightroom filters can be used ad infinitum. If you change your phone, you'll need to reinstall the presets, via the e-mail you received after your purchase or via the download link available in your customer account.

If you have the Premium option, all you have to do is reinstall Lightroom and connect to the same account to retrieve your Lightroom photo filters.

I've lost my files. Where can I download them again?

You can retrieve your files or the download link directly via the purchase confirmation email or via your customer account on our site, which you created at the time of your purchase.

If you have the purchase number as well as the email you used to make the purchase, contact us and we'll be happy to send you a new link.

One last very important solution that offers double security: make regular backups of the contents of your phone.

Save the contents of your phone on cloud services such as Dropbox, Google drive, Microsoft OneDrive, ICloud, MEGA, ....

Do the Creative Kits presets and templates guarantee the same results as seen on the site?

Unfortunately not.

There are various reasons for this:

For presets:

1. photo tone and quality, shadows/lights, exposure, ...

2. Software and cameras used

But Creative Kits presets have been designed and tested on many photos before being released for sale. The beauty of presets is that they are not definitive. You can always adapt them to suit what you're looking for, depending on the photo you want to modify.

For the templates:

We have no control on your devices.

Although templates and presets are designed to work with various social media platforms, it's up to you to ensure that your use of templates and presets complies with the terms of service of the platform you're using.

Creative Kits also cannot guarantee that templates and presets will work with every device, configuration or photo composition, and it is your responsibility to test templates and presets after purchase.

Creative Kits makes no warranty, express or implied, as to the completeness, accuracy, reliability, suitability or availability of the information contained in the templates and presets. You assume full responsibility for any problems that may arise from the use of the templates and presets, including, but not limited to, compatibility problems, technical problems or legal implications.

Creative Kits is not responsible for any loss or damage of any kind resulting from the use of the templates and presets.

Can't find the answer to your question?

Tutorials are available to provide you with additional information.

If, despite all this, you are still experiencing problems or have questions about your (purchased) products, send us an e-mail to explain what's going on and we'll get back to you as soon as possible. Don't forget to include your order number (if you have one) and the email address you used to make the purchase.

Send us an e-mail to hello@creative-kits.com.

Any other questions? Let's discuss.

Don't hesitate to send us an e-mail at: hello@creative-kits.com