PRESETS

Are the presets purchased from Creative Kits compatible on computer and/or mobile?

The presets are compatible on computer and mobile.

On mobile you just need to install the Lightroom CC application (the free version is enough).

On computer (paid version of Lightroom CC or Lightroom Classic) you just have to download the files and import them into your Lightroom as "presets".

Can they be used over and over again?

Once purchased, Lightroom filters can be used over and over again. If you change your phone, you will have to reinstall the presets, via the email you received after your purchase or via the download link available on your customer account.

If you have the Premium option, you will only have to reinstall Lightroom and connect to the same account to find your Lightroom photo filters.

How to choose your preset?

Each collection has different filters to suit a maximum of photos (selfie, indoor, exposed, dark...)

If you're not sure, I'll refer you to our article on how to choose your collection.

Otherwise, send us a message at hello@ creative-kits.com so that we can help you choose.

What version of Lightroom do I need?

Creative Kits Lightroom presets are compatible with Adobe Lightroom 4 and above, as well as Adobe Lightroom Classic CC.

The files contain both DNG and XMP versions.

I have lost my presets. Where can I download them again?

You can retrieve your files or the download link directly via the purchase confirmation email or via your customer account on our site, which you created at the time of your purchase.

If you have the purchase number and the email you used to make the purchase, contact us and we will be happy to send you a new link.

One last very important solution that offers double security: make regular backups of your phone's contents.
Save the contents of your phone to cloud services such as Dropbox, Google drive, Microsoft OneDrive, ICloud, MEGA, ....

Do the Creative Kits presets guarantee the same result as seen on the website?

Unfortunately not. There are various reasons for this: the tone and quality of the photo, the shadows/lights, the exposure, ...

But the Creative Kits presets have been designed and tested on many photos before being released. The beauty of presets is that they are not final. You can always adapt them to better suit what you are looking for depending on the photo you want to modify.

TEMPLATES FOR SOCIAL NETWORKS

Are the presets purchased from Creative Kits compatible on computer and/or mobile?

Yes.

The presets are compatible on computer and mobile. On mobile you just need to install the Lightroom CC application (the free version is enough). On computer (paid version of Lightroom CC or Lightroom Classic) you just have to download the files and import them into your Lightroom as "presets".

Can they be used over and over again?

Once purchased, the files can be used over and over again and modified according to your wishes.

I have lost my templates. Where can I download them again?

All social network templates at Creative Kits are created with the CANVA application. From then on they will be automatically saved in your CANVA account, after receiving the template link sent by Creative Kits.

Do the Creative Kits templates guarantee the same result as seen on the site?

99% of the time, yes.

Although the templates are designed to work with various social media platforms, it is your responsibility to ensure that the use of the templates conforms to the terms of service of the platform used.

Furthermore, Creative Kits cannot guarantee that the templates will work with every device, configuration, and it is your responsibility to test the templates after purchase.

Creative Kits makes no warranty, express or implied, as to the completeness, accuracy, reliability, suitability or availability of the information contained in the templates.

You assume full responsibility for any problems that may arise from the use of the templates, including, but not limited to, compatibility problems, technical problems or legal implications. Creative Kits is not responsible for any loss or damage of any kind resulting from the use of the templates and presets.

BUNDLES

Are digital products purchased from Creative Kits computer and/or mobile compatible?

Yes.

The presets are compatible on computer and mobile. On mobile you just need to install the Lightroom CC application (the free version is enough). On computer (paid version of Lightroom CC or Lightroom Classic) you just have to download the files and import them into your Lightroom as "presets".

Canva templates have 2 formats:

- Customizable: In this case, it is a Canva link that will be sent to you by email. Once you open it, it will be accessible indefinitely in your Canva account.

- Non-customisable (png format): you will receive a link to download a zip file.

The different links are sent by email after the purchase and payment process is completed.

Can they be used over and over again?

Once purchased, Lightroom filters can be used over and over again. If you change your phone, you will have to reinstall the presets, via the email you received after your purchase or via the download link available on your customer account.

If you have the Premium option, you will only have to reinstall Lightroom and connect to the same account to find your Lightroom photo filters.

I have lost my files. Where can I download them again?

You can retrieve your files or the download link directly via the purchase confirmation email or via your customer account on our website, which you created at the time of your purchase.If you have the purchase number and the email you used to make the purchase, contact us and we will be happy to send you a new link.One last very important solution that offers double security: make regular backups of your phone's content. Save the contents of your phone to cloud services such as Dropbox, Google drive, Microsoft OneDrive, ICloud, MEGA, ....

Do the Creative Kits presets and templates guarantee the same result as seen on the website?

Unfortunately not. There are various reasons for this:

  • For the presets:
  1. the tone and quality of the photo, the shadows/lights, the exposure, ...
  2. The software and cameras used.

But the Creative Kits presets have been designed and tested on many photos before being released. The beauty of presets is that they are not final. You can always adapt them to better suit what you are looking for depending on the photo you want to edit.

  • For the templates: we have no control over your devices.

Although the templates and presets are designed to work with various social media platforms, it is up to you to ensure that the use of the templates and presets conforms to the terms of service of the platform used.

Creative Kits also cannot guarantee that the templates and presets will work with every device, configuration or photo composition, and it is your responsibility to test the templates and presets after purchase.

Creative Kits makes no warranty, express or implied, as to the completeness, accuracy, reliability, suitability or availability of the information contained in the templates and presets. You assume full responsibility for any problems that may arise from the use of the templates and presets, including, but not limited to, compatibility issues, technical problems or legal implications.

Creative Kits is not responsible for any loss or damage of any kind resulting from the use of the templates and presets.

Can't find the answer to your question?

If you still have problems or questions about your (purchased) products, please send us an e-mail to explain what is going on and we will answer you as soon as possible. Don't forget to include your order number (if you have one) and the email address you used to make the purchase.

Send us an email to hello@creative-kits.com.

Any other questions? Let's discuss it.

Don't hesitate to send us an email to the following address: hello@creative-kits.com.