Privacy Policy


Creative Kits understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site or participates in any of our activities (newsletters, promotions, site purchases, ....). We will only collect and use information in a way that is useful to you and consistent with your rights and our obligations under the law.
These policies apply to our use of any data we collect in connection with your use of our site or other activities such as emails and promotional events. Please read these policies carefully and make sure you understand them. Your acceptance of our privacy policy is deemed to occur when you first use our site or register for any of our activities. Our retention policy governs our overall data management.
In summary, this Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from (the "Site").
Our Site,, is owned and operated by TRACER SRL, a limited liability company (SRL) whose registered office is located at Rue de l'étang 32, B-1013 La Hulpe. Our VAT number is BE 0544.945.109. Our Data Protection Officer is Bianca Cerrato who can be contacted at We are regulated by the Belgian Privacy Commission (
This privacy policy applies to your use of our site when registering for our emailing system and ordering one or more products. It does not extend to other websites linked to our site (whether we provide these links or are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of those websites before providing any data to them.
Access to and use of the site is strictly for personal use. You undertake not to use this site and the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, in particular the sending of unsolicited e-mails.
All trademarks, photographs, texts, comments, illustrations, images, animated or not, video sequences, sounds, as well as all computer applications that could be used to operate this site and more generally all elements reproduced or used on the site are protected by the laws in force in the intellectual property field. They are the full and complete property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorised use does not constitute acceptance of the said use and waiver of proceedings.
For the proper management of the site, the publisher may at any time
suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet users.
delete any information that may disrupt the operation of the site or that contravenes national and international laws
suspend the site in order to update it.

The editor cannot be held responsible in the event of a failure, breakdown, difficulty or interruption in operation, preventing access to the site or to one of its functions.
The equipment used to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from viral attacks via the Internet. You are also solely responsible for the sites and data you consult.
The publisher cannot be held responsible in the event of legal proceedings against you:
due to the use of the site or any service accessible via Internat
as a result of your failure to comply with these general conditions.
The publisher is not responsible for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site and you waive any action against it as a result.

If the publisher is the subject of amicable or legal proceedings as a result of your use of the site, he may take action against you to obtain compensation for all damages, sums, sentences and costs that may arise from these proceedings.

Users may set up hypertext links to all or part of the site.

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content of the linked site.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

We collect Device Information using the following technologies:
What is a cookie? A cookie or tracer is an electronic file deposited on a terminal (computer, tablet, smarphone, ...) and read by example when consulting a website, reading an email, installing or using a software or a mobile application, regardless of the type of terminal used.
Cookies from the site editor and/or third-party companies may be deposited on your terminal with your consent. In this case, the first time you browse this site, a banner explaining the use of cookies will appear. Before continuing to browse, the prospect will have to accept or refuse the use of said cookies. The consent given will be valid for a period of 13 months.
Below is a list of Shopify cookies that we use. We have listed them here so that you can choose whether or not to allow them.

session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

shopify_uniq, no data held, expires at midnight (depending on the location of the visitor) the next day. Calculates the number of visits to a shop per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the shop has a password, it is used to know if the current visitor has access.
- Log files" track activity on the Site and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your time stamp data (date and time).
- Web beacons", "tags" and "pixels" are electronic files that record information about how you browse the Site.
The following cookies are also used:

Name of Cookie


Strictly Necessary

Universal Google Analytics

To measure how users interact with your website

Determining which area to measure

Distinguish unique users

Limit request rate

Remember the number and time of previous visits

Remember traffic source information Determine session start and end

Remember the value of visitor-level custom variables


Facebook pixels

Piece of code that you place on the website, used to monitor Facebook ad conversions, optimize ads, track server events like:

• Pages viewed

• Time on page

• Scroll depth

• Add to cart

• Buy

• And more,

Build targeted audiences for future ads and retarget people who have already interacted with your website.


Pinterest Tag
  • PageVisit: Records views of main pages, such as product pages and item pages.
  • ViewCategory: Records views of category pages
  • Search: Records searches performed on your website
  • AddToCart: Records when items are added to shopping carts.
  • Checkout: Records transactions made
  • WatchVideo: Records video views
  • Signup: Records registrations for your products or services
  • Lead: Records interest in your products or services
  • Custom: Records a special event specific to your site that you want to include in your reports.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number. This automatically collected information is referred to as "Order Information".
We also collect a list of your purchases and your email. We do not use this data for marketing purposes, but only for communication purposes in connection with technical issues related to the order. The only condition for using this data for marketing purposes is if you have opted in to our mailing list to receive the latest promotional communications about our activities and products.

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
In accordance with the regulations applicable to personal data, users have the following rights:
The right of access: they may exercise their right of access to their personal data. In this case, before exercising this right, the website may request proof of the user's identity in order to verify its accuracy.
The right of rectification: if the personal data held by the website is inaccurate, they may request that the information be updated.
The right to deletion of data: users may request the deletion of their personal data, in accordance with applicable data protection laws
The right to restriction of processing: users may request the website to restrict the processing of personal data in accordance with the assumptions set out in the GDPR
The right to portability: they can request that the website gives them the personal data provided to it for transmission to a new website.
You can exercise this right by contacting us by email:

All requests must be accompanied by a copy of the voucher. A reply will be sent as soon as possible within one month of receiving the request.
We use your data to provide you with the best possible services. This includes:
  • To provide you with our services;
  • Customization and adaptation services for you;
  • Respond to communications from you;
  • Provide you with emails, e.g. newsletters, alerts, invitations etc. to which you have subscribed (you can unsubscribe or unsubscribe at any time);
  • Communication actions on our products and promotional activities
  • Ability to organize event logistics in a professional manner
  • Market Research;
  • Analyze your use of our site and gather feedback to enable us to continually improve our site and your user experience;
In some cases, data collection may be a legal or contractual requirement, and we will be limited in the products and services we can provide to you without your consent for us to use that data.
We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the law of 8 December 1992 (hereafter "the privacy law” - published in the Belgian Official Gazette of March 18, 1993), amended in 1998 (Belgian Official Journal of February 3, 2001)/in 2006 (Belgian Official Journal of June 26, 2003).
We do not use third party/external promotional content on our site.
Generally, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging shipment of your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
  • communicate with you;
  • assess potential fraud or risk; and
  • where consistent with preferences you have communicated to us, providing you with information or advertisements regarding our products or services.
We use the Device Information (specifically your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please visit: also use Google Analytics to better understand how our customers use the Site – to learn more about Google's use of your Personal Information, please visit: privacy/.
You can also opt out of Google Analytics here:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
We practice targeted advertising, in particular on Facebook, thanks to the data collected by the Facebook pixel.
As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: how-does-it-work.
You can opt out of targeted advertising here:
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:
The Shopify Platform retains your data for as long as necessary to provide you with our services or support.
To the extent reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information as necessary.
Personal data may be shared with third party companies only in the following cases:
when the user posts publicly available information in the open comment areas of the Shopify platform
when the user allows a third party website to access his/her data when the Shopify platform uses service providers to provide user support, advertising and payment services.
If required by law, the Shopify platform may disclose data to pursue claims against the platform and to comply with administrative and judicial proceedings.

You may receive commercial offers from the publisher.


The photographs of the products, accompanying their description, are not contractual and do not bind the publisher.
Please note that we do not alter our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser (Shopify).
If you are a European resident, you have a right to access the personal information we hold about you and you can request that it be corrected, updated updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.
In addition, if you are a European resident, note that we process your information in order to fulfill our contractual obligations towards you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above.
Please also note that your information will be transferred outside of Europe, including to Canada and the United States by the very fact that we use Shopify, a US service.
When you place an order through the Site, we retain your Order Information for our records, unless and until you ask us to delete it.
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

These Terms of Use are governed by Belgian law and subject to the jurisdiction of the courts in the location of the publisher's registered office.

If you would like to know more about our privacy practices, have questions, or make a complaint, please contact us by e-mail at, or by mail at the following address TRACER SRL, Rue de l'étang 32, La Hulpe, 1310, Belgium.